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MacBook Pro Power Adapter : Last Modified: August 27, 2008 Article: TS1977 Apple Portables: Troubleshooting MagSafe power adapter strain relief issues. Symptoms: You may notice a separation of the white insulation on the magnetic end of the MagSafe adapter. Under continued use, the cable may discolor and the rubber molding may become deformed. Products Affected: MacBook (13-inch Late 2006), MacBook (13-inch), MacBook Pro (15-inch Glossy), MacBook Pro (17-inch), MacBook Pro (original) Resolution: Whether your product is in or out-of-warranty, you can take your adapter (you don't need to take the computer, however, please do bring the computer's serial number) to an Apple-Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. The location of your computer's serial number can be found in the following articles: MacBook and MacBook Pro. You may be eligible for a replacement adapter free of charge. Make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation, go to http://www.apple.com/retail/geniusbar/.

MacBook Pro Power Adapter

Last Modified: August 27, 2008 Article: TS1977 Apple Portables: Troubleshooting MagSafe power adapter strain relief issues. Symptoms: You may notice a separation of the white insulation on the magnetic end of the MagSafe adapter. Under continued use, the cable may discolor and the rubber molding may become deformed. Products ...

Updated: Feb 17, 2009 9:53am PST

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